How we handle your personal data

Who is responsible?

Nordlyft (sole proprietorship, Sweden) is the data controller for the data described here. Contact us at [email protected].

What data do we collect?

• When you use the contact form: name, company, email, phone (optional), what you're interested in and your message.
• When you book a call: name, email and the time you choose. Bookings are handled through Google Calendar.
• When you email us: your email address and what you write.
• If you become a customer: contact details, contracts, invoices and our communication with you.

Why, and on what legal basis?

• To reply to your enquiry and book calls – our legitimate interest in responding to people who contact us.
• To deliver what you've bought – to perform our contract with you.
• To keep invoices in our accounts – to comply with Swedish bookkeeping law.

How long do we keep it?

• Enquiries that don't lead to a collaboration are deleted no later than 12 months after the last contact.
• Customer data is kept while the contract is active and then as long as needed, at most 24 months.
• Invoices and accounting records are kept for 7 years as required by law.

Who helps us?

• We use a small number of carefully chosen providers that process data on our behalf: Cloudflare (website and contact form) and Google (email, calendar and video calls).
• These providers may in some cases process data outside the EU/EEA. When they do, it is based on the EU Commission's adequacy decision (EU–US Data Privacy Framework) or standard contractual clauses.
• We never sell your data.

Cookies

This website uses no tracking or analytics cookies and loads no advertising tools. Fonts and images are served from our own server.

Your rights

• You have the right to access your data, have it corrected or erased, object to processing and request that it be restricted.
• Email [email protected] and we'll help you, normally within one month.
• If you're unhappy, you can complain to the Swedish Authority for Privacy Protection (IMY), imy.se.